When a buyer requests a quotation on our portal, our background algorithm maps their site pincode and product category. It instantly qualifies the request and assigns it to matching local verified suppliers. Assigned suppliers are notified via SMS/WhatsApp alerts.

Credits are the digital tokens used by suppliers to unlock/claim buyer contact details. Every newly registered store is seeded with 100 free credits. You can securely purchase credit packs at any time on your dashboard using Razorpay integrations (UPI, credit cards, net banking).

If a buyer requests a quote directly from a supplier storefront profile, that lead is assigned exclusively to that supplier. The buyer's name, phone, and delivery address are safely masked. The seller simply unlocks the lead using their available credits on their dashboard to view details and start WhatsApp communication.

Yes, 100%! NirmanKonnect physically checks all material depots, kils, and mills. Sellers upload Aadhaar KYC cards, license numbers, and godown photos before being eligible for leads, ensuring builders interact with legitimate, high-quality material providers.