Privacy Policy

Last updated: May 31, 2026. Your privacy and data security are our top priorities.

Table of Contents

1. Data We Collect

We collect business and personal information necessary to deliver our lead-matching services. This includes:

  • Identity & KYC Details: For suppliers, we collect owner full names, official business registration licenses, and secure Aadhaar card details for manual verification and onboarding.
  • Contact Information: Phone numbers, email addresses, WhatsApp contact handles, and physical business addresses.
  • Material Requirements & Pincodes: Project specific materials required, quantity ranges, target delivery pincodes, and matching coordinates.

2. How We Use Data

The information we collect is used to power the core NirmanKonnect features:

  • To match buyer quote requests with relevant local verified suppliers.
  • To send real-time lead alerts and match notifications via WhatsApp and SMS using verified message templates.
  • To verify seller credentials and prevent fraudulent claims or low-quality listings.
  • To facilitate Razorpay billing, secure payment processing, and credit transactions.

3. Data Sharing & Matching

We do not sell, rent, or trade your personal or business data to third-party ad networks. We share information only under strict operational guidelines:

  • Lead Details: When a buyer requests a quote, their specific material requirements are listed publicly on the marketplace.
  • Buyer Contacts: The buyer's phone number and exact contact information are kept hidden and are only shared with a registered, verified local seller after that seller uses their earned/purchased credits to unlock or claim the lead.

4. Data Protection & Security

We employ robust technical and organizational measures to secure your data. Sensitive files (such as Aadhaar uploads and business licenses) are stored in secure subdirectories, and passwords are encrypted using secure modern hashing algorithms. However, no transmission over the internet is 100% secure, and you are responsible for maintaining the confidentiality of your account credentials.

5. Your Choices & Rights

You can manage your privacy preferences directly:

  • Account Updates: You may edit your business details, categories, and contact info at any time through your dashboard.
  • Communications: You can choose to mute or disable WhatsApp notifications by contacting support or adjusting alert settings.
  • Cookies: Most modern browsers let you disable cookies, though some interactive elements of our marketplace directory might not load properly.